Carry-On Baggage

  • ⦿ Regardless of your destination, you can bring 1 standard article + 1 personal article.

    ⦿ Maximum dimensions include wheels and handles.

    ⦿ Although no weight limit applies to carry-on baggage, your bag must be light enough that you can store it in the overhead bin unassisted.

    ⦿ Please place the personal item we have identified with a white tag under the seat in front of you.

    ⦿ If you’re travelling with an infant on your lap, you can bring 1 additional standard article for your child’s belongings.

    Important: All carry-on baggage rules are strictly enforced. All bags that do not respect maximum sizes will need to be checked, and additional checked baggage charges may apply.

  • ⦿ Personal electronic devices (PEDs), including cameras, mobile phones, drones, laptops, tablets and camcorders.

    ⦿ Spare cells or battery packs are normally used for camera equipment, mobile phones, drones, power tools, power banks, etc.

    ⦿ Battery Safety

    ● All cells and battery packs must be individually protected to prevent short circuits, e.g.:

    ○ Exposed terminals can be taped over.

    ○ Individual cells or battery packs can be in their original retail packaging or stored in a protective pouch or case, or a separate plastic bag.

    ⦿ Exception - Only the following devices are permitted in or as checked baggage:

    ● Electric toothbrushes and/or shavers

    ● Large medical devices, such as a portable kidney dialysis machine.

  • You can travel with duty-free liquids, gels or cream products of more than 100 ml in your carry-on, provided that they have been sealed at the point of purchase in a Security Tamper Evident Bag with the receipt inside.

    Duty-free items in reasonable quantities do not count towards your carry-on baggage allowance for your next flight.

    If you want to leave the airport and return later for your connecting flight, you can take your duty-free purchases with you as long as you don't open the sealed bag. When you return, you will need to go through security again. A receipt must accompany all purchases and the security bag must not be tampered with or opened prior to going through security at a transfer airport. You should be aware that the Security Tamper Evident Bags are valid for a maximum of 48 hours.

    Pivot is not liable for any products opened or confiscated during transit or disembarkation.

  • Safety regulations limit the quantity of liquids, aerosols and gels that can be transported in your carry-on baggage. To speed up security screening, please ensure that the liquids, personal/toiletry items and non-solid food in your carry-on are packaged properly before arriving at the airport.

    ⦿ All liquids, gels and aerosols, pastes, lotions, creams, drinks and other items of similar consistency must be in containers with a capacity no greater than 100 ml (3.4 oz).

    ⦿ Containers must be packed in a transparent, re-sealable plastic bag with a maximum capacity not exceeding 1 litre.

    ⦿ Only 1 bag is allowed per traveler and must be taken out of carry-on baggage for inspection at airport security.

    ⦿ Exemptions will be made for medications, special dietary requirements and baby food in reasonable quantities. Duty free purchases such as cigarettes, alcohol and perfume are also permitted in reasonable quantities, provided that they have been sealed at the point of purchase in a Security Tamper Evident Bag with the receipt inside.

    ⦿ Containers larger than 100 ml will not be accepted, even if they are only partially filled.

  • If you are travelling with your own mobility aid or medical device you will be able to bring them free of charge in addition to the standard baggage allowance.

    For battery acceptance details, please refer to the Batteries section on the Restricted and Prohibited Items page.

    BATTERY-POWERED MOBILITY AIDS

    Non-spillable or lithium-ion batteries for battery-powered mobility aids (e.g. wheelchairs) are accepted in checked baggage, but require special handling. We do not transport spillable (wet cell/acid) batteries, nor any battery that is damaged or leaking.

    See our Mobility and Wheelchair Assistance page for more information.

    PORTABLE BATTERY-POWERED MEDICAL DEVICES

    Batteries used to power portable battery-powered medical devices (e.g. a Personal Oxygen Concentrator (POC) or Continuous Positive Airway Pressure (CPAP)) may be carried onboard to power these medical devices, but are subject to approval prior to transport. See the Oxygen Needs page for more information.

  • You can bring solid foods like sandwiches, fruit, nuts, etc. on board. However, liquid foods like soups, pudding, jams, sauces or yoghurt, are subject to the same restrictions as all other liquids in your carry-on.

    Perishable items such as seafood (including shellfish such as crabs, lobsters, crayfish, mussels, shrimp and ocean plant life such as kelp), raw game meat and other perishable foods will be accepted on Pivot flights as long as they are properly packaged and meet the baggage weight and size guidelines.

    HOW TO PACK

    ⦿ Perishable foods must be suitably packed in leak-proof containers that are able to withstand normal handling without refrigeration and changes in pressure and temperature.

    ⦿ Seafood, whether fresh, salted or frozen must be packed in durable, watertight containers and have a double leak proof barrier, e.g. a leak proof, tear-resistant, polyethylene bag wrapped in absorbent material in a leak proof box.

    ⦿ Styrofoam coolers or other plastic foam containers carrying items that may leak during transit will not be accepted as checked baggage.

    ⦿ Pivot airplanes do not have refrigerators on board, so plan for methods to keep your perishables cool, if required.

    ⦿ If your carry-on items require refrigeration, they should be packed with an acceptable coolant, such as a gel pack under 100 ml or frozen vegetables. Your perishable items cannot be packed with wet (regular) ice or brine.

    ⦿ If you are planning to use dry ice to keep your perishables fresh, please note that it falls under Dangerous Goods for air transport and must be declared at check in to ensure that the packaging meets all safety regulations and standards. For more details, refer to the Dry Ice section on our Restricted or Prohibited Items page.

    Changes in air pressure, long flights or delays may compromise perishable items. Pivot assumes no liability for any perishable items or the damage they may cause.

  • IN CARRY-ON BAGGAGE

    A bag containing media camera equipment will count as one piece of your standard carry-on baggage allowance. They are exempt from the sizing device restriction imposed on other carry-on baggage, however, if carried onboard, must be stowed in accordance with Transport Canada and FAA safety regulations. Camera equipment cannot be secured in a seat.

    IN CHECKED BAGGAGE

    When presented by a representative of a network or local television broadcasting company, sports organization or a commercial filmmaking company, camera, film, video, lighting, and sound equipment will be accepted at standard checked baggage service charges.

    The maximum size and weight allowances are subject to Pivot’s standard baggage policies. Checked baggage weighing more than 32 kg (70 lbs.) and/or exceeding 292 cm (115 in) combined height, length and width will not be accepted.

  • Your health and peace of mind are important to us, so there’s no problem with bringing medication with you on board. However, to ensure a smooth journey, please take note of the following recommendations in regards to your prescription and essential non-prescription medication:

    ⦿ For optimal safety and health, always carry your medication with you in your carry-on luggage, in an easy-to-access area, rather than in checked luggage.

    ⦿ Pivot aircrafts do not have refrigerators on board, so plan for methods to keep your medications cool, if required. You can use gel packs or frozen vegetables, but not wet (regular) ice.

    ⦿ Although not required, it is recommended that you have a letter from your medical practitioner confirming the type of medication with prescribed doses, what the medication is for and any other medical items required, such as syringes.

    ⦿ The prescription medication must be in its original packaging, pharmaceutically labelled to clearly identify it as being prescribed for and belonging to you.

    ⦿ Carry a repeat prescription so your medication can be replaced in the event of loss, damage or insufficient supplies.

    ⦿ Please alert our cabin crew if you have used any needles during flight so they may provide you with a disposal container.

    ⦿ Battery-powered medical equipment (i.e CPAP or sleep apnea devices), Personal OxygenConcetrators (POCs), and Syringe or needle for personal medical use (i.e Epipen) are allowed onboard providing the needle guards are intact, and they are accompanied by the prescription medication with a printed label identifying the medication name and the issuing medical office/pharmacy.

  • A passenger must be responsible for a child/infant in a restraint device and shall be seated in a seat adjacent to the seat to which the device is secured by the use of a safety belt. The passenger must be familiar with the manufacturer’s installation instructions, familiar with the methods of securing and releasing the child/infant into and from the device. The passenger must also be familiar with the procedures for evacuation with the child/infant (briefed by a flight attendant).

    Transport Canada has increased the range of Child Restraint Systems (CRS) accepted on board to expand beyond those manufactured to Canadian and American standard. This now includes CRS manufactured to Australia/New Zealand and United Nations (UN) – Economic Commission for Europe (ECE) foreign standards provided that the criteria described below is met.

    Collapsed stroller with diameter not exceeding 25.5cm (10inch) and length not to exceed 92cm (36inch). Child restraint device – if a seat has been purchased for an infant/child (Only approved CRS).

    APPROVED FOR USE

    ⦿ Infant Restraint System: An aft-facing restraint system that is generally restricted to an occupant weight of less than twenty (20) pounds. Weight restrictions are specified on the system and can vary from one system to another.

    Infant restraint systems are certified to Canadian Motor Vehicle Safety Standard (CMVSS) 213.1

    ⦿ Child Restraint System: A forward-facing restraint system that is generally restricted to an occupant weight of twenty (20) to forty (40) pounds. However, some systems can accommodate occupants of a greater weight. Weight restrictions are specified on the system and can vary from one system to another.

    Child restraint systems are certified to CMVSS 213

    ⦿ Convertible Restraint System: The term "convertible" is often used by manufacturers to describe restraint systems that can be used as an aft facing system for infants and as a forward facing system for children.

    These restraint systems are certified to both CMVSS 213 and 213.1

    ⦿ Booster Seat: This is a term commonly used by manufacturers to describe both child restraint systems and booster cushions.

    In order to be acceptable for use in an aircraft, all of the child restraint system labelling requirements must be met.

    ⦿ Combination Systems: Some manufacturers are marketing a system which is a combination child restraint system, and booster cushion.

    When used as a child restraint system, it will include an internal harness system. The internal harness system must be installed and all child restraint system labelling requirements must be met to be acceptable for use in an aircraft.

    When used as a booster cushion, the internal harness system is removed and it is not approved for use in an aircraft.

    Combination systems are certified to CMVSS 213 and 213.2

    ⦿ CARES System: CARES is a belt and buckle device for older children who weigh between twenty-two (22) to forty (40) pounds.

    It attaches directly to the back of the airplane seat and augments the aircraft’s seat belt. It can be used for all phases of flight: taxi, takeoff, turbulence and landing.

    • To use, the child must be seated in a passenger seat.

    • The red loop of the CARES restraint is slid over the seat, behind the tray table of the seat directly behind.

    The tray table is then closed over the loop.

    • The black shoulder straps of the restraint are placed over the child’s shoulders and the airplane seat belt is slid through the connector ends.

    • The seat belt is then fastened and the chest clip of the restraint device is snapped shut.

    This device bears a label stating: “FAA approved in accordance with 14 CFR 21.305(d), approved for aircraft use only”.

    This device is also approved for infant use, provided the manufacturer limitations are adhered to.

    ⦿ Labeling Requirements: Restraint systems which are manufactured or sold in Canada must be affixed with a Statement of Compliance label which states that the system has been certified to CMVSS 213 or 213.1 and indicate the date of manufacture as being after January 1, 1981.

    Labels cannot be defaced. Seats manufactured to US standards between January 1, 1981, and February 25, 1985, must bear the label:

    “This child restraint system conforms to all applicable Federal Motor Vehicle Safety Standards.”

    Seats manufactured to US standards on or after February 26, 1985, must bear two (2) labels:

    • “Restraint system conforms to all applicable ‘Federal Motor Vehicle Safety Standards’”

    • “THIS RESTRAINT IS CERTIFIED FOR USE IN MOTOR VEHICLES AND AIRCRAFT” in red lettering

    NOT APPROVED FOR USE

    ⦿ Booster Cushions: These devices are used for older children who have outgrown their child restraint system.

    These devices are not approved for use in an aircraft as they do not meet the inversion testing provisions of the CMVSS and must be used with an automobile lap and shoulder belt.

    Booster Cushions are certified to CMVSS 213.2

    ⦿ Child Vests or Harnesses: These devices are not approved for use in an aircraft.

    ⦿ Snugli: A trade name for an infant carrier that consists of a pouch, which holds the infant close to the wearer's body.

    These carriers are not approved for use as a restraint system in an aircraft.

    Other similar-type carriers are also not approved for use as a restraint system in an aircraft.

    ⦿ “Belly” or “Loop” Belt: A belt for infant use which is attached to an adult's safety belt by feeding the adult's belt segments through a loop on the infant's belt. The adult's belt segments are then fastened together, the infant placed on the adult's lap, and the infant's belt is then fastened around the infant. This device is not approved for use in an aircraft.

  • Drones are accepted in carry-on baggage on the condition that they remain turned off and safely stowed at all times. They cannot be used onboard the aircraft.

    Drones are accepted in checked baggage: the lithium batteries must be removed from the drone and carried onboard in carry-on baggage. Drones must be properly packaged for shipping.

Restricted and Prohibited Items

  • Lithium Metal Cells and Battery Packs

    The following are permitted in carry-on baggage only*:

    ⦿ Personal electronic devices containing lithium metal cells or battery packs with a maximum lithium metal content of 2 grams or less.

    ⦿ Spare lithium metal cells or battery packs with a maximum lithium metal content of 2 grams or less.

    ⦿ If the cells or battery packs are removed from the device and carried on board, the device can remain in checked baggage.

    Lithium Ion Cell Battery Packs - with a rating of less than 100 Wh each

    The following are permitted in carry-on baggage only*:

    ⦿ Personal electronic devices containing accepted lithium ion cells or battery packs with a rating of less than 100 Wh each.

    ⦿ Spare lithium ion cells or battery packs with a rating of less than 100 Wh each.

    If the cells are removed from the device and carried on board, the device can remain in checked baggage.

    Lithium Ion Batteries - with a rating of 100 but not exceeding 160 Wh

    ⦿ One battery can remain installed on the device (e.g. video camera).

    ⦿ A maximum of two (2) individually protected spare lithium ion batteries with a rating of 100 Wh but not exceeding 160 Wh may be carried per passenger in carry-on baggage only*, pending approval by airport agents.

    Small lithium battery-powered vehicles
    Small lithium battery-powered vehicles are not accepted in either checked baggage or carry-on baggage due to safety concerns associated to the lithium batteries that power them.

    Prohibited vehicles include:

    Hoverboards, AirBoards, Electric skateboards, Airwheels, Mini-Segways, Balance wheels, Battery-assisted bikes and Electric scooters. Motorized luggage (e.g. Modobag) is also prohibited.

  • ⦿ Only collapsible umbrella type stroller are permitted as cabin baggage.

    ⦿ They must be stowed in the overhead bin.

    ⦿ Underneath a seat adjacent to a side wall (not in a restricted row).

    ⦿ Large collapsible and non-collapsible stroller must be checked-in.

  • Spillable battery operated wheelchairs may not be carried onboard any Charter flights until Pivot Airlines has implemented an approved Dangerous Goods Program.

  • Pets are not permitted for travel on Pivot Airlines Charter flights.

    Note: Service Animals, including emotional support, are not considered “pets” and are permitted.

  • Large electronic devices, such as laptop computers, must be stowed for taxi, take-off, and landing and during any period of turbulence exceeding light. These can be stowed underneath the seat in front of the passenger or in an overhead bin.(Please add the additional BATTERIES IF CARRIED then their package restrictions).

  • May be stowed in the overhead bin provided they are within carry-on baggage size restrictions (23cm x 40cm x 55cm / 9inch x 15.5inch x 21.5inch). Dresses should be stored in garment bags and may be folded in half to reduce wrinkling.

  • The Company will try to accommodate musical instruments as part of the carry-on baggage allowance pro- vided that the instruments conform to the carry-on size limitations and can be stowed in the overhead bin or underneath the seat.

    However, guitars and other irregular sized musical instruments may be accepted as part of customer’s carry-on baggage allowance, but are subject to the provisions of Chapter 9 ‘Onboard Stowage of Passenger Carry-On Baggage.’

    The acceptance of a musical instrument onboard is subject to passenger loads, aircraft limitations and/or availability of storage space. For this reason, musical instruments must always be properly packaged in containers specifically designed for their transport. Otherwise, these may be refused carriage.

    When checked, musical instruments count towards the check baggage allowance and may be subject to all applicable additional charges.

    For oversized instruments measuring more than 292cm (115inch) (i.e. some guitars, tubas, double basses), passengers must contact the cargo local sales office for handling.